At Dals, we understand that timely and efficient communication is crucial. That’s why we’ve developed a proprietary algorithm to ensure that your face to face interpreting needs are met swiftly and effectively. Our innovative approach balances the urgency of securing an interpreter with the practicalities of minimising travel distances, making our service both efficient and environmentally friendly.
How our face to face interpreting automation works
Our proprietary algorithm is the result of years of experience in delivering face to face interpreting services. It operates by expanding the search radius at an optimal pace, giving linguists the time they need to accept or decline work. This ensures that we can find the right interpreter for you as quickly as possible. Learn more about our technology.
Key factors in our algorithm
Our algorithm takes into account several critical factors to ensure the best match for your needs:
- Lead time to booking: We consider how much time is available before the appointment.
- Location: The geographical location of both the client and the interpreter.
- Language rareness: The demand and availability of interpreters for specific languages.
- Expected demand: Anticipated demand for the language in question.
- Additional requirements: Any specific client needs regarding the interpreter’s gender or qualifications.
Real-time updates and notifications
To keep our clients informed, we’ve built a robust notification system. Clients receive updates on the progress of their booking and are notified as soon as an interpreter is secured. This transparency ensures our clients always know the status of their request.
Maximising interpreter availability
To increase the likelihood of securing an interpreter, we’ve developed a feature that allows clients to specify flexibility in appointment times. Our automation handles the scheduling and updates all relevant parties, making the process seamless and stress-free.
Proactive solutions for hard-to-fill bookings
Our investment in data and monitoring has made us adept at identifying bookings that may be challenging to fill due to language or location constraints. In such cases, we proactively work with clients to offer alternative delivery methods, ensuring you have enough time to plan accordingly.
Sophisticated block booking configurations
For clients with a series of regular or irregular meetings, our block booking process is highly configurable. We can search for a single interpreter to cover the entire series or as many sessions as possible, providing consistency and reliability.
Dals: tech innovation based on 25+ years of industry experience
With our advanced face to face interpreting automation, Dals is committed to providing efficient, reliable, and high-quality interpreting services. Our innovative approach ensures that you receive the best possible service, tailored to your specific needs.
Contact us today, speak with one of our language experts and see how our automation can enhance communication in your organisation.
