At Dals, we’re trusted to facilitate communication across millions of interactions every year. Our language services are designed to match your organisation’s evolving needs, giving you the tools to ensure that everyone is understood.
Available 24/7. With our agile technology and purpose-built app, your organisation can have an on-screen interpreter whenever you need.
Flexible service. Your organisation can instantly access interpreters on demand, or prebook a scheduled time.
Choose your screen. Our service is suitable for both in-person and virtual meetings, offering a highly secure connection on any device.
Simple and instant. A telephone is all that is required to ensure everyone is easily connected and immediately understood.
Highly convenient. With access to hundreds of languages simply by dialling a number, you can serve your end users wherever and whenever required.
24/7 availability. Always-on support ensures your organisation will maintain operational efficiency and ensure quality of care for the limited English speakers with whom you work.
Complete versatility. From sensitive appointments to large-scale events, we provide face to face interpreting to suit your organisation’s varying needs.
Available anywhere. Qualified, DBS-cleared interpreters can attend any location, facilitating full communication with limited English speakers whenever and wherever required.
Flexible access. British Sign Language (BSL) interpreting via video call is available on demand or prebooked. Alternatively, you can arrange for a BSL interpreter to attend appointments in person.
Multiple languages. BSL is used by over 150,000 people in the UK. Our solution allows your organisation to talk to this community in their preferred language and ensure every Deaf person is understood.
Available every day. InterpretersLive! enables access to qualified NRCPD-registered BSL interpreters on every day of the year.
Connecting everyone. In partnership with our sister company Sign Solutions, our video relay service allows BSL users to connect with your organisation’s contact centres.
Easy to use. This solution makes your telephone lines accessible to everyone, not just hearing people. All your organisation needs to do is pick up the phone and serve your end users as usual.
Ensuring access. Our telephone relay service makes sure all your organisation’s end users can contact you when convenient for them. Our solution enables limited English speakers to call your organisation’s contact centre directly.
Immediate connection. Your service user will be connected to a telephone interpreter before they are put through to your organisation’s team, allowing the conversation to begin immediately and continue fluently.
Industry expertise. Translation is completed by qualified, native translators equipped with your industry’s terminology. Each booking has a dedicated project manager to ensure quality, efficiency and transparency at every step.
Multiple formats. We can translate documents, contracts, video content, marketing materials, digital campaign content, websites, product packaging, presentations and more.
Audio to text transcription. Converting audio into text transcript allows you to easily read through everything that was said during a meeting, saving time compared to listening back to a recording.
Accessibility features. Text is not easily read by everyone; disabilities and impairments mean some people may struggle to access your services and content. We work with accessibility features including Braille translation, large print, tactile print, Moon type, easy read, e-text, audio description and subtitles.
If you would like to know more about our language services, contact us and the relevant team will be in touch soon.
