At Dals, we constantly invest in cutting-edge technology to provide a range of seamless interpreting and translation services. Our innovative platforms and tools ensure efficiency, accuracy and convenience, both for our clients and our network of expert linguists.
Our 25 years’ experience working closely with clients to deliver their language needs has allowed us to build technology around them. Dals Link, our client portal, is an all-in-one system to create and manage bookings. It incorporates contract monitoring, management information reports and feedback to give clients a seamless overview of the language services available to them. Enjoy complete transparency with every booking.
Access an interpreter in an instant with our purpose-built Interpreter App platform, available 24/7. In just a few clicks, you can connect to experts in even the rarest languages on demand, or choose to schedule your call in advance. Communication is facilitated in full with a live interpreter on your device, and all customer data is protected with 256-bit encryption.
Our video remote interpreting app allows for language services at your fingertips, on any mobile device. Secure and efficient, Client App is integrated with our booking portal, allowing you to see and take your booked video remote interpreting calls, as well as make on-demand ones. The app is also built for our Tablet on Wheels device, bringing first-class remote interpreting to in-person appointments with ease.
All clients’ data is secure with industry-leading, 100% cloud-based technology contained within the secure UK AWS network. This system also makes our telephone interpreting platform more resilient, ensures faster on-demand interpreting connection times and boosts the handling thousands of concurrent calls.
Authentication and single sign-on options mean login credentials stay secure, supported by 256-bit encryption. Dals is accredited with recognised certifications proving our commitment to keeping information safe, including ISO 27001 Information Security Management and Cyber Essentials Plus.
Looking towards the future, Dals continuously develops user-friendly tools to enhance the client journey. One such device is the Tablet on Wheels, built specially for the Dals video remote interpreting app ClientSuite. Easily moveable and adjustable, the Tablet on Wheels allows for an interpreter to be on screen facilitating full communication between a professional and a limited English speaker, 24/7 and available on demand.
If you would like to know more about our technology, please get in contact and our team will soon be in touch.
