Our expert on-demand telephone interpreting is available 24/7, facilitating communication whenever you need it, wherever you are.

Telephone Interpreting to access a language solution

Flexible, cost-effective over-phone interpreting

  • On-demand telephone interpreting from Dals provides flexible, cost-effective communication.
  • Our efficient, automated system connects you to professional interpreters in seconds, making it easy to access quality interpreting support any time, anywhere.
  • Get access to hundreds of languages over the phone simply by dialing a number.
  • Your organisation can operate efficiently without worries about communication.

Talk to us.

If you would like to know more about our language services, please get in contact and our team will soon be in touch.

Discuss your telephone interpreting requirements with our experts today.

Interpreter providing language services over the phone
About us

Telephone interpreting.
Anytime, anywhere.

Our experienced network of native-speaking telephone interpreters ensure that your communications are always accurate and culturally appropriate.
By leveraging the latest technology alongside human expertise, we guarantee a seamless and efficient telephone interpreting service every time.

Telephone Interpreting in Healthcare

Telephone interpreting from Dals covers: 

  • Medical appointments
  • Doctor-patient consultations
  • Hospital appointment bookings
  • Emergency service lines
  • Healthcare facility contact lines
  • Housing benefits inquiries
  • Asylum application support
  • Charity interpreting
  • Domestic violence helplines
  • Food bank assistance
  • Legal interpreting
  • Police witness statements
  • Lawyer-client consultations
  • Financial interpreting
  • Bank account setup calls
  • Insurance claim processing

Our over-the-phone interpreting is designed to meet your industry’s unique needs, providing seamless communication with your customers and stakeholders.

Tailored telephone interpreting for every scenario

Telephone interpreting is ideal when you require quick, reliable and professional communication without the need for in-person interaction.

Common scenarios where telephone interpreting is particularly effective include:

  • Emergency service response (Such as police forces, ambulance services and fire and rescue services)
  • Unexpected interpreting needs (Immediate, on-demand support)
  • Brief information exchanges (Quick and precise communication)
    Remote or difficult-to-reach locations (Where in-person interpreters might not always be available)
  • Confidentiality and anonymity (Where privacy is essential)

Whatever the situation, telephone interpreters helps you communicate clearly and effectively with ease.

Why choose Dals?​

Dals has extensive experience providing telephone interpreting to a diverse range of organisations who rely on its efficiency and accuracy every day.

The service is trusted by NHS trusts, police forces, local and central government, private companies and more.

Here’s why our clients trust us:

  • Over 25 years of proven expertise in the language services industry
  • Internationally recognised ISO certifications that guarantee quality
  • Flexible, tailored solutions to meet your organisation’s specific needs
  • A global network of qualified, native linguists, ensuring communication with diverse communities, whenever and wherever required

With this depth of expertise, you can trust that your interpreting needs are in safe hands.

"In essence, telephone interpreting has been a god send. It has enabled us to support people to have really important conversations about things such as health problems and domestic violence who otherwise wouldn’t have been able to have such communications. When I use the line, it is always fast, easy and the translators are professional. We are very grateful for the service and the difference it is making to people’s lives."
Furness Multicultural Community Forum
"We are really pleased as a trust to be able to offer immediate support to hopefully continue to widen and make our services accessible to all."
Cheshire and Wirral Partnership NHS Foundation Trust
"I extend my thanks to Dals for your support in providing competent TI interpreters with experience in mental health to aid assessment of the asylum seeker patients in that region."
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
ISO accredited services

Guaranteed quality.

Talk to us.

Let’s talk about how we can support your telephone interpreting needs.